We're here to help
Questions about the app, a booking, a payment or your account? You can reach our team here, even if you cannot sign in.
Include the email used for your account and, if relevant, the request or payment reference. Never send passwords, sign-in codes or full card details.
Ask Favr Ltd · Company number 796548
6–9 Trinity Street, Dublin 2, Ireland
FAVR connects people who need help with everyday tasks and people nearby who offer to help. Requests are currently available in the Republic of Ireland and Luxembourg.
Use the password reset option if you joined with email, or the same sign-in method you used to register, where available. If you still cannot access your account, email our team.
Open the booking conversation to use the available cancellation or report action. If you cannot access it, contact us with the booking reference. For a completed payment, request refund review from Payments and earnings.
Account deletion is available in Settings. You can also contact us by email about deletion, access to your data or a privacy concern. We may need to verify your identity before acting.
No. If someone is in immediate danger, contact the local emergency services.